Is your field operation still running on Excel and WhatsApp? Refleks is an end-to-end field service management (FSM) solution that links the alarm to a work order, the work order to a signed closure report, and closure to invoicing. Live-map drag-drop dispatch, geofenced technician verification, SLA countdown, barcode parts in/out, photo proof and an offline mobile app — all on a single monthly subscription that keeps your ERP the single source of truth.
Refleks unifies a scattered field operation into one live panel. An incoming alarm or fault report becomes a work order automatically; the best technician is dispatched from the map; the technician does the job in the mobile app, deducts parts by barcode, documents with photos and closes with the customer's signature; the closed job flows into your ERP ready for invoicing. No per-day setup fee, no software license, no per-user charge — a single monthly subscription. Explore the product on its own dedicated site: sahaservis.com.tr.
End-to-end field service cycle in one panel
Acceptance-time countdown and breach alerts
Mobile app that works out of coverage too
Stays the single source of truth; no per-user fee
Refleks links every step of the field service cycle, so no request, part or signature gets lost along the way.
An incoming alarm, fault report or customer request becomes a work order automatically, with priority, location and the required skill attached.
The nearest, best-suited technician is dispatched from the live map by drag-drop. The SLA countdown starts and warns early about breach risk.
The technician sees the job in the mobile app. Geofenced presence verification, barcode/QR parts deduction and photo proof — all on one screen.
The job is completed with the customer's signature and a closure report. The work done, parts used and time spent are captured as an auditable record.
The closed job becomes invoice-ready with its parts and labour lines and flows cleanly into your ERP. Double data entry disappears.
See Refleks screenshots, scenarios and details on its own website.
sahaservis.com.tr →See technicians and open jobs on the map; assign to the best person by drag-drop.
Verify with geofencing that the technician is in the right place at the right time.
Track acceptance and resolution times live; get early warnings on breach risk.
Record used and removed parts instantly by barcode/QR; keep stock and assignments current.
Close every job auditably with photo proof and the customer's signature.
A mobile app that works out of coverage and syncs automatically once back online.
Refleks is the standalone product name of the Intranet Portal family's Field Service module. Explore the full technical capabilities, screen flows and integration details on the module page.
sahaservis.com.tr — the dedicated Refleks product site
Book a 30-minute demo or explore the product on its own site. Tell us which ERP you use and we'll map out your field service flow together.